Privacy Policy

This Privacy Policy describes how qenra (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://www.qenra.store (the “Site”).

Information We Collect

We collect information that you provide directly to us, such as when you create an account, place an order, or contact us. This may include:

• Personal details: name, email address, phone number, shipping address
• Payment information: credit card details, billing address
• Account credentials: username and password
• Communications: correspondence with our support team

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you view and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send important notifications about your account or orders
• Improve our website and services
• Prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business (e.g., payment processors, shipping carriers)
• Legal authorities when required by law or to protect our rights
• Business partners in connection with a merger, acquisition, or sale of assets

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of marketing communications

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our Site with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (408) 297-5788
• Address: 4948 West Riverside Drive, San Jose, California 95134, United States

Last updated: [Current Date]